How to easily cancel HBO Max in five steps - MrLiambi's blog


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Monday, 7 November 2022

How to easily cancel HBO Max in five steps

So, you're looking to tighten your streaming budget headed into the winter months. We get it. Fuel oil costs a lot, as do groceries. If HBO Max is potentially on your chopping block in the coming months, here is how to cancel it. It's the quickest and easiest way, so long as you can remember where you first subscribed for the video streaming service.

Who bills you for HBO Max?

To cancel your HBO Max subscription, you must first figure out where you signed up for an HBO Max account or who bills you for the service.

HBO Max subscriptions are available through HBO Max itself or third-party billing providers (which is where you signed up or who bills you for HBO Max). For example, you may have signed up for HBO Max through the HBO Max for iOS app, HBO Max for Android app, or even the HBO Max for Samsung TV app. If so, your subscription is through those respective third-party providers.

How to find out who bills you for HBO Max

To find out who bills you for HBO Max, go to and then:

  • Phone or tablet: Tap your profile (upper right), then the Settings icon, and then tap or scroll to Subscription.
  • Computer: Choose your profile (upper right), then choose Settings, and find Subscription.
  • TV device: Choose the Settings icon, then choose Account.

From there, you will find who your subscription is billed through (only available with Adult profiles). Your bank statement should also supply this info, or you could ask your TV provider if they charge you.

How to cancel HBO Max

Once you've figured out who bills you for HBO Max, you can go ahead and cancel the service. Your subscription will auto-renew until you cancel it. To avoid a charge, Warner Bros Discovery warns that you have a couple days before your next billing cycle starts to cancel your subscription. When you cancel your subscription, you can continue streaming until the end of your billing period.


If you subscribed to HBO Max directly through HBO Max, do the following on your computer:

  1. Go to on your computer and sign in to your account.
  2. Choose your profile (upper right), then choose Settings, and find Subscription.
  3. Choose Manage Subscription.
    • Don't have a Manage Subscription option? Notice who your subscription is billed through.
  4. Choose Cancel Subscription.
  5. Confirm your cancellation and note your expiration date. 

You've now canceled HBO Max in five steps!

Third-party billing providers

If you subscribed to HBO Max through a third-party billing provider, then the cancellation steps will vary by the billing provider. Warner Bros Discovery has handy support pages for a few popular third-party billing providers. To find out how to cancel your subscription, find your billing provider below:

How much does HBO Max cost?

After months of teasing, HBO rolled out its ad-supported streaming plan for HBO Max in June 2021.

The new tier is $5 cheaper than the regular plan, costing just $10 per month in the US. Keep in mind the whole point of HBO from the get-go was an ad-free content experience, so many have wondered how the network plans to suddenly start incorporating commercials. Executives are promising "an elegant, tasteful ad experience that is respectful of great storytelling".

Those who choose to subscribe to the cheaper tier will not only get HBO Max's new "tasteful" ads but also fewer premium features. Video streaming quality will be limited to 1080p, reserving 4K streaming for the regular plan. Also, some titles will not be available for offline viewing, and even same-day movie premieres will be limited to subscribers of the regular plan.

Ad-supported plan subscribers will eventually be able to watch these titles; they'll just need to wait months after their theatrical release windows end in the US. Those on the ad-supported plan will have access to HBO Max Originals, however.

Want to know more about HBO Max?

See Pocket-lint's guides:

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