Now that working remotely is more prevalent and not everybody goes into an office all the time, software that helps a team connect is crucial. Relying on timely emails isn't always the best way to ensure that a message is getting across. Depending on how your company is set up in terms of email provider and software ecosystem, the company might prefer one program to another. They can include Microsoft Teams, Google Chat, and Slack, among others.
Source : https://www.pocket-lint.com/ways-to-customize-slack/
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